There is almost nothing as frustrating as when you save up to buy a new car, computer or other coveted device only to get stuck with a faulty product. In many cases consumers struggle to remedy the situation. Dealers blame the manufacturer and the manufacturer fails to communicate and to solve the problem. Luckily, by approaching lemon law lawyers Los Angeles CA victims can make sure that justice prevails.
Trusting a warranty is not really a good option. In fact, there are two types of warranties acknowledged by the authorities. The express warranty is normally in writing, contained in the sales document or the promotional material trying to sell the product. The problem is that these warranties are often very limited and that they contain many conditions. Experts agree that express warranties are often not worth the paper they are printed upon.
Then there are implied warranties. They are not necessarily in writing, but they promise the consumer that the product has been manufactured to certain minimum standards regarding quality, performance and safety. If the product does not comply with these minimum standards the manufacturer undertakes to replace it, repair it or to pay back the purchase amount. Unfortunately, it is often very difficult to get the manufacturer to honour the implied warranty.
Since 1975, when the Magnuson Moss Warranty Act was promulgated, Americans of all the states have, for the first time, received legal protection against unscrupulous manufacturers. True, this act only covers auto mobiles and some consumer devices, but it was a landmark act nevertheless. Since then, many states have introduced their own consumer protection acts, often exceeding the level of protection offered by the federal act.
When a consumer is convinced that he has been sold a faulty product he has to try and resolve the issue with the supplier or manufacturer. The manufacturer can offer to repair the product, replace it or offer a cash settlement. The important thing for the consumer is to keep detailed records of this process. Telephone calls, emails, personal conversations and letters must all be kept in case the matter cannot be resolved.
If a consumer cannot obtain a satisfactory solution from the manufacturer he should approach an attorney that specialize in this type of cases. The attorney should be given all records pertaining to the faulty product and copies of all records regarding the efforts that have been made to resolve the problem. Most attorneys specializing in consumer protection cases are able to reach an out of court agreement with the manufacturer.
Finding an attorney that specializes in consumer cases is not difficult. There are many reputable websites where it is possible to obtain references. In some cases it is even possible to communicate with the attorney on line before making a final decision.
Consumers should understand that they are not helpless. They are protected by many acts and if push comes to shove they can get an attorney willing to take on the big boys. In most cases it is well worth it to take the trouble to take negligent and non caring manufacturers to task.
Trusting a warranty is not really a good option. In fact, there are two types of warranties acknowledged by the authorities. The express warranty is normally in writing, contained in the sales document or the promotional material trying to sell the product. The problem is that these warranties are often very limited and that they contain many conditions. Experts agree that express warranties are often not worth the paper they are printed upon.
Then there are implied warranties. They are not necessarily in writing, but they promise the consumer that the product has been manufactured to certain minimum standards regarding quality, performance and safety. If the product does not comply with these minimum standards the manufacturer undertakes to replace it, repair it or to pay back the purchase amount. Unfortunately, it is often very difficult to get the manufacturer to honour the implied warranty.
Since 1975, when the Magnuson Moss Warranty Act was promulgated, Americans of all the states have, for the first time, received legal protection against unscrupulous manufacturers. True, this act only covers auto mobiles and some consumer devices, but it was a landmark act nevertheless. Since then, many states have introduced their own consumer protection acts, often exceeding the level of protection offered by the federal act.
When a consumer is convinced that he has been sold a faulty product he has to try and resolve the issue with the supplier or manufacturer. The manufacturer can offer to repair the product, replace it or offer a cash settlement. The important thing for the consumer is to keep detailed records of this process. Telephone calls, emails, personal conversations and letters must all be kept in case the matter cannot be resolved.
If a consumer cannot obtain a satisfactory solution from the manufacturer he should approach an attorney that specialize in this type of cases. The attorney should be given all records pertaining to the faulty product and copies of all records regarding the efforts that have been made to resolve the problem. Most attorneys specializing in consumer protection cases are able to reach an out of court agreement with the manufacturer.
Finding an attorney that specializes in consumer cases is not difficult. There are many reputable websites where it is possible to obtain references. In some cases it is even possible to communicate with the attorney on line before making a final decision.
Consumers should understand that they are not helpless. They are protected by many acts and if push comes to shove they can get an attorney willing to take on the big boys. In most cases it is well worth it to take the trouble to take negligent and non caring manufacturers to task.
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