Measuring the ROI of customer service [Part 1]

Do you know how much value your team is adding to your company?     Calculating the ROI of Customer Service Customer service is vital to the ongoing success of every business. But how do you quantify your impact in terms and metrics the rest of your company will understand? Measuring Customer Service ROI             view in your web browser  |  change email frequency  |  unsubscribe   © 2017 Help Scout Inc. 131 Tremont Street, 3rd Floor, Boston, MA 02111