The best surprise is no surprise.

Improve your customer experience by fixing its faults.       ​Improve Your Customer Experience by Fixing Its Faults     A good customer experience is defined by things working as they should the first time around — good support fixes issues, great support fixes systemic causes. Let's take a look at some best practices.   Read More               view in your web browser  |  change email frequency  |  unsubscribe   © 2016 Help Scout Inc. 131 Tremont Street, 3rd Floor, Boston, MA 02111