I've had guests on the show to talk about how to defend yourself from violent attacks, but what can you do to de-escalate potentially violent confrontations so things don't come to fist blows? How do you deal with people who get in your face and act in verbally belligerent ways? My guest today has spent his career studying the psychology of aggressive people and how to handle them. His name is Shawn Smith, and he's a psychologist, and the author of the book Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street. Today on the show, Shawn and I discuss why you need to worry more about aggressive attacks from people you know rather than from strangers, the difference between desperate aggression and expert aggression, and tactics you can use to prevent tense social situations from escalating to violence.
Show Highlights
How Shawn first learned about the psychology of aggression at his dad's bar
Where you're most likely to encounter aggressive people
Why many people today don't know how to handle aggressive people
The two types of aggression: desperate and expert
The signs of desperate aggression
The signs you're dealing with an expert aggressor
The 5 ground rules of dealing with aggressive people
How to develop your intuition
How to use the "Listen, Empathize, and Options" (LEO) method with desperate aggressive people
What to do if LEO doesn't work
How to nip the boundary testing of expert aggressors in the bud
How to look less like a victim
How to deal with aggression in the online world
How to deal with aggression caused by neurobehavioral problems like brain injury, PTSD, or autism
Surviving Aggressive Peopleis filled with actionable advice on how to handle conflict so that it doesn't escalate. If you deal with people who can get aggressive on a regular basis, I highly recommend picking up a copy on Amazon.
Listen to the Podcast! (And don't forget to leave us a review!)
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