Saturday, July 30, 2016

Without California Lemon Law Attorneys Consumers Often Get The Short End Of The Stick

By Robert Burns


Nobody wants to save and scrape to buy a coveted product only to end up with a white elephant that does not deliver on promises made by the manufacturer. Unfortunately, this is exactly what happens to numerous consumers every year. The buy products that does not work, that pose a health risk or that do not have the features promised in advertisements. Fortunately, when approaching California lemon law attorneys Los Angeles citizens can make sure that their rights are protected.

Consumers often assume that suppliers and manufacturers will immediately give them satisfaction when they complain because the product that they bought is covered by a warranty. Sadly, this is not the case. There are actually two types of warranty. Express warranties are provided by the manufacturer and normally form part of the sales documentation. These warranties are very basic and often list a host of exclusions.

The other type of warranty is called an implied warranty and is seldom supplied in writing. This warranty promises that the product in question will perform as advertised, that it is safe to use and that it will comply to certain standards of quality. In terms of these warranties, suppliers undertake to replace or repair faulty products.

It seems that consumers have been ignored and exploited for a long time. The Magnuson Moss Warranty Act, introduced in 1975 aimed to change this situation and to provide some measure of protection against unscrupulous suppliers and manufacturers. The act is valid in all states but unfortunately only vehicles and some electric and electronic products are covered by the act. Some states have passed additional legislation to extent consumer protection.

Consumers cannot initiate legal action against manufacturers and dealers before they have tried to resolve the matter with them directly. Experts advise that consumers put their complaints in writing and that they keep detailed notes when communication by telephone or face to face. It is important to records names, dates and times too. All documentation related to the faulty product should be kept.

Reputable lawyers that specialize in this field will first assess the chances of his clients before accepting the case. In some instances the cost of legal representation is simply not worth the value of the faulty product concerned. The lawyer will also make sure that the complainant has taken all reasonable steps to try and resolve the matter before resorting to legal action.

After accepting a case the lawyer will first notify the manufacturer, dealer and supplier that he is handling the matter on behalf of the consumer. This notification is often enough to prompt the respondents into offering a settlement out of court. They know that, if found liable, they will have to pay the cost of the case and they will have to satisfy the consumer. They will also face severe penalties.

Consumers have rights and no consumer should suffer damages due to faulty products or false advertising. If a product is faulty, it is important to record a complaint as soon as possible. Once too much time has gone by the chances of resolving the complaint are rather slim. Disappointment can also be avoided by only buying from reputable dealers and manufacturers.




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